Privacy Policy

At Villa Siena, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, and protect the information you share with us.

We may collect the following information when you visit our website or book a stay with us:

• Personal details: Name, email address, phone number, and mailing address.
• Booking information: Travel dates, number of guests, and any special requests.
• Payment details: Payment information is securely processed through trusted third-party services; we do not store payment data.
• Website usage: Non-personal data, such as browser type and website usage patterns, collected through cookies and analytics tools.

The information we collect is used to:

• Process and confirm your bookings.
• Respond to inquiries and provide customer support.
• Send updates about your stay, promotions, or offers (with your consent).
• Improve our website and services by analyzing usage trends.

We respect your privacy and will never sell or rent your personal data. Your information is shared only in the following cases:

• Service providers: With third-party services such as payment processors or cleaning and maintenance providers to fulfill your booking.
• Legal requirements: When required by law to comply with legal processes or protect Villa Siena’s rights.

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may impact certain features on our site.

We take reasonable measures to protect your data from unauthorized access, alteration, or misuse. This includes using secure servers, encryption, and regularly updating our security protocols.

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your data, subject to legal and operational requirements.

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies before providing personal information.

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The latest version will always be available on this page, with a "last updated" date.

For questions, concerns, or to exercise your rights under this policy, please contact us at below: